Order Info

PAYMENT METHODS

Pay with PaymateCredit cards: Payment is made using PayMate Express. Since 2001 PayMate Express has been used by sellers in 57 countries for safe trading online for payments using Visa and MasterCard. Now recommended by Trade Me. Order details are sent over a Secure Server for your protection.

Pay with PayPalCredit Cards: Paypal used in 190 Countries, send money and buy online.The Safer easier way to pay for things you want.

Direct Deposit: This option is available on the shopping cart on completion of order.

The products will not be sent until payment is cleared. You will be notified when payment has been cleared.

SALE AND CLEARANCE ITEMS

All garments that are on saleĀ or a clearance item are non refundable but can be exchange for another garment if required.

PRICING

All pricing listed on our website are GST inclusive and exclude the freight charge. We do reserve the right to alter the prices at any time for any reason.

FREIGHT CHARGES

All Deliveries in New Zealand $4, additional item $2 ( By Courier ).
All Deliveries Rural in New Zealand $6.90 each additional item $2 ( By Courier ).
International $15.

PRIVACY

We would like to assure you that shopping on line is safe, satisfying and has been made simple as possible, We consider your privacy a very serious matter.

The information that we receive from you is only used to process your orders and is not by any means divulged or sold to any other party without your prior consent.

You do have the right to have your information either removed or changed at any time.

OUR GUARANTEE/RETURNS

Our main priority is for our customers to be 100% satisfied with there purchase. If for some reason you are not satisfied, we would encourage you to contact us so we can do our utmost to rectify the problem what ever that may be.

We do stand behind our products but also understand that everybody needs are different. If the item that you have purchased is damaged or is not the right size please return it within 10 days from purchase, with the tags, unworn and in perfect condition. Returned items received after this date will not entitle you to a refund. Please deliver items prepaid with the package securely wrapped and clearly labelled to:

Mum2b
8 Tyndale St
Onekawa
Napier 4110
New Zealand

Mum2b does not refund initial delivery charges or delivery charges for any returns or exchanges. Mum2b is not responsible for damages that occur during care of the item, such as dry cleaning, washing, drying or ironing.

Mum2b is not responsible for the fit of an item beyond the 10-day return policy.

ALTERATIONS

We do reserve the right to alter this website and its services at any time with out notice.

OUT OF STOCK

Whilst we will make every effort not to be out of stock of any product advertised on our website, we may on the odd occasion experience this problem. If we have run out of stock on a particular item that you may have ordered we will notify you of this and you will have the option to either cancel the order or you may be happy to wait.